Who we are.
What we do.
Orders can be placed through global protection.com, by phone at 888-714-2200 or faxed to 888-717-2200. Our Customer Service department is available to assist you Monday through Friday, 8:30 AM to 5:30 PM EST. See “Terms and Conditions” for payment options.
Orders placed before Noon EST are generally processed the same business day. Ordered processed after Noon EST will generally be processed the next business day. Accepted methods of payment are pre-paid check or money order, Visa, Mastercard, American Express and Discover. Payment terms are available upon request, with a credit check. Once payment terms are established, Purchase Orders may be accepted.
By default, shipments are sent from Boston, Massachusetts via UPS ground and usually takes 3-14 working days depending on location. Additional carriers and expedited shipping options are available upon customer request at an additional charge. Shipping confirmation including UPS Tracking Number will sent to purchaser if email address is supplied at time of purchase.
Many bulk items ship for free to non-profit organizations. In order to qualify for free shipping, the organization must have a valid 501C3 number, and the product must be labeled with the "Free Shipping" icon.
In the event an item is temporarily out of stock, you will immediately be notified with anticipated shipping date, if it’s available. The remaining order will be fully processed and shipped. Payment for back ordered items and related shipping cost are not due until item is available, unless order was placed online with a credit card.
If a product is shipped in error by Global Protection Corp, contact us immediately to obtain a RA (Return Authorization) number and the correct product will be shipped to you. (Items WILL NOT be accepted without RA number) Using all the original packaging, prepare returning item by clearly marking the RA number next to the address label and include a copy of the original invoice in the package. A call tag will be issued; the item will be picked-up and returned using the same freight terms as the original shipment. The product must be returned within 21 days or be charged to your account; a refund will be issued once the item is returned and inspected. Product must be in new condition upon return to receive full refund.
If you have any questions regarding Global Protection Corp’s shipping policy, please contact Customer Service at 888-714-2200.