Shipping & Delivery
All orders incur applicable freight charges. An additional shipping surcharge will apply to all shipments destined for residential addresses or orders that require special handling.
Shipping Methods
- Shipments generally depart via UPS Ground. For orders that qualify for free freight, the carrier will be designated as "Best Way," which may include shipment via pallets.
- All shipments are sent from Lynn, Massachusetts. Standard delivery time is generally 3–8 business days to destinations in the contiguous United States.
- A shipping confirmation, including the tracking number, will be sent to the delivery address on file upon shipment.
- Additional carriers and expedited shipping options are available upon request, with an additional charge.
Non-Profit Free Shipping Policy
Registered and verified non-profit organizations with a valid 501(c)(3) number are eligible for free shipping under these terms:
- The order total must be $450 or more and shipped to a single address.
- Free shipping is only available within the continental United States.
- Orders under $450, or those shipping outside the continental U.S., are charged the full cost of shipping.
- Expedited shipping methods are available at their standard list price.
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